Call Us: (866) 484-9529
Call Us: (866) 484-9529

Privacy Policy

This Privacy Statement explains how we use and disclose Personal Information that we collect from people who visit our websites and otherwise engage with us in online business activities. If you have additional questions about privacy or information security, please contact us at info@taxcreditmgmt.com
This Privacy Statement explains how TCM collects, uses and discloses Personal Information from their websites.

 

TYPES OF PERSONAL INFORMATION

This Privacy Statement explains our practices with regard to “Personal Information” collected by TCM for its own business purposes. Personal Information is any information that can be used to identify, locate or contact you. Personal Information also includes other information that may be associated with your Personal Information. We may collect the following types of Personal Information:Contact Information that allows us to communicate with you, such as your name, username, mailing address, telephone numbers, email address or other addresses that allow us to send you messages.Relationship Information that helps us do business with you, such as the types of products and services that may interest you, information on your company’s size, geographic locations, creditworthiness and demographics.Transaction Information about how you interact with TCM, including purchases, inquiries, customer account information, and information about how you use the TCM websites and applications.

HOW TCM COLLECTS PERSONAL INFORMATION

In many cases, we collect Personal Information directly from you. We will ask you for Personal Information (including Contact Information and Relationship Information) when you interact with us, such as registering on our websites, signing up to receive a newsletter, or making a purchase. We may collect additional Relationship Information from third party data suppliers who enhance our files and help us better understand our customers.When you purchase products or services from TCM, we collect Transaction Information. We also collect Transaction Information when you visit our website, use our applications or contact us, such as for customer service purposes.If you interact with us online, we use cookies and other technological tools to collect information about your computer and your use of our website and applications. We treat this information as Personal Information when it is associated with your Contact Information.

HOW TCM USES PERSONAL INFORMATION

TCM uses your Personal Information to:Fulfill your requests for products or services and for related activities, such as product and service delivery, customer service, account management, support and training and to provide other services related to your relationship with TCM;Provide you with marketing communications and offers for products and services from TCM and, in some cases, our partners, including offers targeted based on your interests, business characteristics and location;
Administer surveys and other promotional events;Determine if you are eligible for certain products, services or offers;Provide you with additional information that may be of interest, such as TCM news and announcements and technical service bulletins; and Manage our everyday business needs, such as payment processing and financial account management, product development, contract management, website administration, forum management, fulfillment, analytics, security and fraud prevention, corporate governance, reporting and legal compliance, and business continuity.

WHY PERSONAL INFORMATION IS DISCLOSED BY TCM

TCM understands that you do not want to us to provide your Personal Information to third parties for their own marketing purposes. We limit our sharing of your Personal Information as follows:We may also disclose Personal Information where needed to affect the sale or transfer of business assets, to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will also always disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data about our clients. These reports do not contain any information that would enable the recipient to contact, locate or identify you. These reports also do not contain any identifiable company information.

COOKIES AND OTHER DATA COLLECTION

When you visit our website we collect certain Transaction Information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.For example, when you visit our website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.We collect many different types of information from cookies and other technologies. For example, we may collect information from the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address assigned to the device you use to connect to the Internet. An IP address is a unique number that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to TCM and the website you visit after you leave our site.In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Statement applies to the information when we associate it with your Personal Information.

YOUR CHOICES

You can always limit the information you provide to TCM. You can also limit the communications that TCM sends to you. To opt-out of commercial emails, simply click the link labeled “unsubscribe” at the bottom of any email we send you.Please note that even if you opt-out of promotional emails, we may still need to contact you with important transactional information about your account. For example, even if you opt-out of emails, we may still send you activity confirmations and account statements.

ACCESS AND CORRECTION

TCM respects your right to access and correct your Personal Information. If you have an online account, you can log into your account at any time to access and update the information you have provided to us. Additionally, TCM complies with all laws regarding access and correction. If you need assistance updating your Personal Information, please contact us via email to info@taxcreditmgmt.com. You can also write us at the address on Contact Us section below. If you send us a letter, please provide your name, address, email address, and detailed information about the change you would like to make.

INFORMATION SECURITY

TCM has implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard your Personal Information. For example, we use industry-standard encryption technology to secure Sensitive Personal Information when it is being collected and transmitted over the Internet as well as firewalls, site monitoring and intrusion detection software.Please note that you should also take steps to protect yourself, especially online. When you register at TCM websites, choose a strong password, and do not use the same password that you use on other sites. Do not share your password with anyone else. TCM will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the website and close your browser window when you have finished your work. This is to ensure that others cannot access your Personal Information and correspondence if others have access to your computer.

CHANGES TO THIS PRIVACY STATEMENT

From time to time, we may update this Privacy Statement to reflect new or different privacy practices. We will place a notice online when we make material changes to this the Privacy Statement. Additionally, if the changes will materially affect the way we use or disclose previously-collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.

HOW TO CONTACT US

Please contact us if you have any questions, comments or complaints if you believe that TCM has not handled your personal information properly or that it has breached its privacy obligations, your complaint may be directed at TCM’s Office

You can reach us via mail to:

Tax Credit Group, Inc.
1540 Brian Drive
Dubuque, IA 52003

 

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3500 Dodge St. Suite 302 | Dubuque, IA 52003-5266 | (866) 484-9529